In the following weeks and months after the advent of the pandemic globally, companies began to search for team chat software to help ensure easy, flexible, and effective communication to aid increased productivity and ensure that goals and targets are met.

Although companies depend on effective collaboration strategies to build effective teams and improve teamwork, they also require a reliable tool to quickly disseminate information through audio and video calls, emails, chats, or shared calendars to the necessary people.

The preferred solution chosen by most companies was the team chat software. While it had always been around, the demand for the software rose with many companies integrating it into their system.

What is Team Chat Software?

Typically, team chat software is an application that ensures that teams and individuals are kept informed with information and ideas by facilitating the flow of information.

Different team apps focus on improving efficiency, which helps to ensure that regardless of distance and location, companies can continue to run their operations and activities.

The use of team chat software can be beneficial in many different ways. Mobile apps were used more for small businesses and personal accounts in the past. Still, with the rise of cloud services – specifically Google Drive and Dropbox – it became a convenient way to store and collaborate on files, documents, and other digital assets.

Nowadays, many apps offer comprehensive team collaboration features, organized groups of channels, direct messaging, file-sharing capabilities, etc. The way these apps are organized can affect your team's productivity. It is essential to prioritize the various aspects of a mobile app before thinking about performance. In many cases, an inconsistent team chat app can be frustrating.

With so many team chat software available for purchase, there are basic features that you should consider before procuring the software. Below are some of these features;

features to focus <a href='procuring-team-chat-software'>procuring team chat software</a>

8 Features to Focus On While Procuring Team Chat Software

Channel Management

Channel management allows you to create, rename, and delete channels. Channels are streams of conversations; a great way to keep conversations separate from one another if they are related to different projects or topics.

It is also important to note that the admin can assign members to different channels. This feature is especially useful in keeping all discussions centralized so that all team members can get the correct information.

Mobile Access

This feature in team chat software allows team members access to the same information and discussions on their smartphones or tablets. This ensures better mobility and makes it more accessible, especially when they need to connect with the team while away from their desktops.

Mobile access is a highly beneficial feature as it provides real-time updates to all your interactions, thus making it easier for team members to be connected.

It is also important to note that some chat software has this feature built-in, but some require additional software to work, so make sure you check this out before deciding on a particular software.


Integrations allow team members to work with other apps seamlessly. For example, integrating with Google Drive allows users to attach files from the app directly to any Google Drive document, which will then be accessible to editors and commenters.

Integrating airtime enables users to send voice or text messages from the app directly to their phones or mobile devices.

Integrations are essential team chat software because they help teams work productively supported by feasible communication. Integrate with AgileCRM, Asana, Gmail, Google Drive, and over 200 other applications to help streamline your workflow

Private Messaging

The private message is a feature that enables private, one-on-one conversations within the team chat software. It is a feature that allows users to send messages without broadcasting them to everyone in the group and can be encrypted. This feature helps users organize their thoughts and provides instant answers without affecting productivity or distracting others.

The private messaging feature is essential because it allows for privacy between the team when needed, and users can also get instant answers without affecting productivity or distracting others.

Mentions and Tagging

This feature gives the ability for users in the app to mention other users using their first name, the team handle, or a random hashtag.

Usually, this feature gives other users a notification that they have been mentioned in a message. It allows them to quickly jump into the discussion without scrolling through the long list of previous messages.

This team chat software also allows people from different teams to collaborate with just one mention without looking for each other’s details and being aware of those not responding.

This feature is essential for teams who work on the same tasks all day long to be able to send a message when need be quick. Users can tag users or groups for later searches, so the ability to see all mentions about the same subject can be much simpler than having to browse through each issue.

Finally, this feature is essential for teams who have multiple people working on a single task, as it will allow them to know who else may be interested in the task at any given time.

Notes Management

While this may not seem like an important feature, it is one of the essential features in all team chat software. The text notes should be searchable, and people should be able to create notes easily.

This feature is essential for teams who want to use the software as their knowledge base without moving all information into a third-party online platform.

Audio Sharing

This feature enables users of team chat software to quickly send an audio message to any channel or user without leaving the current conversation. With this feature, users can send quick audio messages to the channel or chat on which they are currently conversing.

This feature is essential for teams who work with multiple devices like video conferencing, teleconferencing, and collaborating on documents. This allows remote audio from anybody with a single click, reducing the need for round trips.

Real-time Notification

This feature can help save you money and time; you don't need to go back and check whether any messages are waiting on a group channel because all members will receive the notification straight away, regardless of whether they have already left. You can act on any changes or requests in your teamwork quickly and always stay informed.

The lack of this feature (or the delayed notification) is dissatisfactory, especially when you are attending a meeting or talking to someone in the same room and you want a notification that there is something wrong with the chat.


With different team chat software becoming more available, choosing the best software with all the basic features that fit your company’s needs is very important. However, is a collaboration software that combines the essential features required to suit your company’s needs with tools that help to increase productivity. With this software, your company has limitless possibilities to ensure that you can effectively measure, monitor, and achieve your goals faster."

Join the SaaS Revolution
  • All-in-One Suite of 50 apps

  • Unbelievable pricing - $14.99/user

  • 24/5 Chat, Phone and Email Support


Email Finder Author Finder Email Validator Email List Email Hunter Email Checker Email Lookup Email Extractor Email Address Finder Email Scraper Find Emails CRM Software CRM Sales CRM CRM Software Enterprise CRM Software Cloud CRM Software Sales Enablement Workflow Automation Retail CRM Call Center CRM Real Estate CRM Sales Tool SDR Software Sales Engagement Platform Sales Qualified Leads Lead Management Tool Sales Tracking Sales Automation Outbound Sales Sales Prospecting Follow Up Leads Lead Management Call Center Software Call Center Software Outbound Call Center Auto Dialer Software Dialer Call Monitoring Automatic Call Distributor Answering Machine Detection Cloud Contact Center Software Virtual Call Center Call Management Time Tracking Time Tracking Employee Monitoring Time Tracker Time Tracking Software Timesheet Employee Time Clock Employee Tracking App Timekeeping Tracking App Time Clock App Applicant Tracking System ATS Applicant Tracking System Application Tracking System Applicant Software Recruiting Software ATS System Applicant Tracking Applicant Tracker Recruitment Software Candidate Relationship Management Systems Video Interviews Assessment Management Recruitment Software Video Interview Virtual Interview Coding Interview Interview Tool Online Assessment Employment Assessment Test Position Management Hiring App HRMS Software Human Resource Management HRMS Software HR Software Payroll Software Human Resource Software Employee Onboarding HRMS HR System Employee Management Document Management AI Writer Lead Enrichment AI Email Writer Sales Pitch Writer AI LinkedIn Outreach SEO Email writer Backlink Email Writer LinkedIn Chrome Extension Opening Line Writer Lead Generation Linkedin Search Prospect Lead Generation Sales Generation Data Enrichment CRM Integrations Technology Search Search with Email Integrations Website Search OKR Tool KPI OKR Task Management Performance Review Employee Performance Evaluation Employee Review Performance Management System OKR Goals MBO Email Notifications Learning Management System LMS Elearning Enterprise Learning Management Professional Development Employee Training Learning Management System Learning Platform Asynchronous Learning Training Management Knowledge Management Chatbot Chatbot AI Chatbot Customer Service Chatbot Online Chatbot Create Chatbot Messenger Chatbot Chatbot Software Website Chatbot Software Survey Bot Bot Builder Help Desk Software Ticketing Tool User Experience Help Desk Software Ticketing System Helpdesk Ticketing System Feedback Management Service Desk Software Support Ticketing Software Helpdesk Support Software Customer Service Ticketing System Live Chat Customer Service Software Live Chat Software Live Chat App Live Chat System Website Live Chat Live Chat Tool Web Chat Software Live Chat Support Software Customer Service Tool Live Chat Service Customer Feedback Customer Feedback Survey Customer Feedback Management Software Feedback Management Tool Customer Satisfaction Survey Software Customer Feedback Management System Client Feedback Software Survey Analysis Feedback Survey Software Feedback Management System User Feedback Software Customer Onboarding Customer Success Management Onboarding Process Workflows Customer Retention Customer Journey Onboarding Checklist User Segmentation Personalization Customized Templates Popup Builder API Platform End To End API Management Unified API Control REST API Management Web API Gateway API Documentation API Management API Integration API Development Unlimited Projects API Gateway Single Sign on Authentication Software Application Management Password Management SSO Configuration SSO Single Sign-On Access Management Easy Set-Up Single Login Secure Login App Builder App Builder Platform Low Code Application Platforms Low Code Development Build Your Own App Low Code App Software Drag And Drop Builder Custom Application Low Code Platform Low Code No Code Bespoke Software App Widgets Custom Widget File Picker Playground OAuth Keys File Manager Website Monitoring Reporting Web Application Monitoring Website Monitoring App Monitoring Performance Monitor App Baseline Analysis Location Insights Alerting System Reporting Wireframe Tool Design UI UX Project Management Mock Designer Wireframe Designer Website Mockup UI Prototyping Image Library Project Management Real-Time Updates Design UI UX Website Builder Website Builder Webpage Builder Website Creator Landing Page Creator Website Maker Blog Builder Ecommerce Website Builder Website Analytics Website Development Landing Page Builder Email Marketing Email Marketing Software Bulk Email Sender Automated Email Email Campaign Systems Email Automation Software Autoresponders Email Blast Service Email Marketing Email Marketing Automation Drip Campaigns Social Media Management Instagram Post Scheduler Social Media Analytics Social Media Management Social Media Planner Social Media Calendar Social Media Scheduling Social Media Listening Social Media Monitoring Social Listening SEO Tool Keyword Tool Link Building SEO Optimizer Website Audit On-Page SEO Broken Link Checker Rank Tracker Website Grader SEO Competitor Analysis Website Recording Website Analytics Click Tracking Usability Testing Website Monitoring Mouse Tracking Visitor Recording Session Replay Conversion Funnels Website Recording Website Visitor Tracker Website Personalization Lead Generation Tool Popup Maker Lead Generation Software Popup Builder Website Personalization Software Lead Capture Software Popup Builder Lead Capture Tool Lead Generation App Website Personalization App Content Planner Content Planner AI Writer Social Media Content Planner Ai Content Writer Social Media Content Calendar Content Generator AI Blog Writer Content Marketing Software Social Media Calendar Social Media Planner Push Notification Push Notification Push Messages Push Notification Service Push Service Push Notification App Custom Notifications Mobile Push Notifications Push Notification For Website Push Notification Tool Push Notification Providers Image Personalization Email Marketing Template Countdown Clock Personalization Software Personalized Software Countdown Clock Countdown Timer In Email Personalization Tool Personalized Images Personalized Videos Conversational Chatbot PPC Management Keyword Research PPC Management PPC Marketing Keyword Finder Keyword Generator Shopping Ads Adwords Reports Keyword Research Tool Keyword Suggestion Tool Team Chat Team Chat Software Collaboration Software Team Collaboration Team Communication Online Collaboration Collaboration Tool Teamwork Collaboration Virtual Communication Team Collaboration Software Business Phone System Virtual Phone Numbers Virtual PBX Toll Free Numbers Business Phone System IVR PBX Small Business Phone System PBX System VoIP Phone Cloud Phone Video Conferencing Video Conferencing Video Call Recording Virtual Conferencing Software Virtual Meetings Virtual Meeting Platforms Virtual Conference Platforms Online Conference Platforms Video Calling Software Cloud Meetings Video Conferencing Software Email Provider Email Software Software For Emails Hosted Emails Email With Domain Custom Email Address Email Hosting Business Email Address Email Encrypted Custom Domain Email Project Management Software Project Management Task Management Project Planner Project Management Tool Task Management Software Project Planning Software Project Management App Task Management App Project Management System Project Management Software Form Builder Form Builder Survey Builder Order Forms Web Forms Form Maker Form Creator Form Designer Survey Maker Survey Creator Custom Form Appointment Scheduling Appointment Scheduling Software Appointment Scheduling System Meetings Scheduler Appointment Scheduling App Online Appointment Scheduling Online Scheduling App Appointment Scheduler Appointment Booking App Calendar Scheduler Online Scheduler Robotic Process Automation RPA Tools RPA RPA Automation Robotic Automation Software Data Scraper Web Scraper Robotic Automation Website Scraper Business Process Automation Robotic Process Automation Business Process Management Workflow Management Business Process Modelling Business Process Automation BPMN BPM Software BPM Tool Business Process Management Workflow Software Workflow Automation Business Process Mapping App Integration Workflow Software Workflow App Workflow Automation Process Automation Application Integration Data Integration Tool Workflow Management Software Data Integration Software Workflow Tool Marketing Automation Electronic Signature Signature Maker Digital Signature Software Digital Signature Pdf Signer Esign Online Signature Signature Creator Sign Documents Online Electronic Sign E Signature

Get Started with 500apps Today is a part of 500apps Infinity Suite

Please enter a valid email address
Sign Up 14-day FREE Trial