Picking the Best Team Communication App for Small Businesses

Effective chat tools can quickly become the foundation of your company in the age of remote work by streamlining task management, collaboration, and communication. And chat platforms aren’t only for conversing; today’s complex chat systems include file-sharing features, audio and video conferencing, project management, and much more.

We'll highlight 14 chat tools that companies should think about using because they'll cut down on pointless meetings, keep staff members interested, and promote collaboration among local and remote teams.

The Best Team Communication Apps

Many different chat programs exist with various perks and downsides. Consider your needs and budget while selecting the finest tool for your company. Check out these 14 chat tools.

Slack

Slack is a powerful, all-encompassing chat application for small organizations. Slack offers individual and group phone calls, as well as video conferencing, in addition to one-on-one and group chats. Slack facilitates communication more than conventional chat programs. Users can use hashtags to organize numerous projects, teams, and other things. They can also share files by dragging and dropping them onto the platform or through secure file-sharing services like Google Drive, Dropbox, and others. For future reference, all chats and data are synced, stored, and searchable. Even on other people's displays, you can modify them.

Google Docs, Sheets, and Slides are just a few third-party connectors that Slack offers for sharing and viewing files during calls and discussions. The paid premium editions of Slack start at $8 per user per month and have an unlimited number of users.

Chatwork

A tool for business social networking is called Chatwork. Chatwork enables you to communicate with multiple clients and teams located all over the world in both private and public group conversations. Additionally, it provides contact management software, video chat functionality, and task management software.

A more feature-rich business version of Chatwork costs $20 per 10 users, while the personal version costs $4 per user per month.

Microsoft Teams

Microsoft Teams is a SaaS (software as a service) solution that is integrated with the company's Office 365 plan. Real-time collaboration is the main focus of the chat-based workspace it generates, which includes chat, meetings, notes, Office, Planner, Power BI, extensions, and apps. Teams have threaded persistent discussions that can be open or private and has a similar interface to Slack. With Teams, Skype, Microsoft's video service, is integrated, and you may invite visitors to join chats.

Teams have a range of price plans, from free to $12.50 per user each month. Teams might be the best option for businesses that focus on Microsoft.

Flowdock

With the help of the chat and inbox platform Flowdock, teams can cooperate and communicate in one convenient spot. It includes threaded discussions, group chats, and private one-on-one conversations with specific team members. Emails and other messages pertaining to project management, customer service, and other sources are stored and organized in its Team Inbox function.

Through the web, desktop, and mobile applications for Windows, macOS, and iOS, anybody can access Flowdock at any time, anywhere. Every platform and device supports push notifications, ensuring that no one misses a crucial chat request, email, or message. Other features include hashtags, conversation histories with searchable transcripts, and @ mentions to draw attention to a specific person.

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Flowdock offers a free trial period and bills $3 per user per month.

Chanty

The unique selling point of Chanty is the availability of a variety of useful business communication tools coupled with an intuitive user interface. This program offers a top-notch messaging system that makes it simple to categorize office conversations according to context. Chanty also has a useful video conference option for team communication while on the go.

Up to 10 users can use Chanty's free tier, while its Business package costs $3 per user each month.

Workplace

Workplace from Meta, formerly known as Facebook Workplace, is a commercial communication platform that makes use of an organization's intranet to offer chat, video, and group collaboration options. The workplace is simple to use on PCs and mobile devices because of its well-known Facebook interface.

Along with these capabilities, Workplace connects with Google Drive, Office 365, DocuSign, and Azure AD. With add-ons, the base tier is $4 per user each month. Also, a month of free use is available.

Amazon Chime

One-to-one voice calling, screen sharing, and access to the chat feature with a 30-day message history are all included in Amazon's free Chime Basic capabilities. Chime also offers a visual list of everyone on the call and automatically dials in all attendees as a meeting begins, removing the need to enter meeting IDs and passwords. Everyone can see who is speaking, and you can silence a speaker if there is a lot of background noise on their line.

The more expensive Pro plan from Chime provides some very useful user management options for businesses. Pro offers screen-sharing capabilities, personalized meeting URLs, and the ability to arrange and host meetings for up to 250 participants in addition to all the features of the Basic package. Additionally, users can lock and record meetings. Pro has a maximum monthly cost of $15 per user and costs $3 per user per day.

Twist

The well-known to-do list program Todoist has a chat feature called Twist. All chats and communications on the app are threaded, setting it apart from other chat applications. There are specific group rooms, but to remark you must either create a new thread or reply to an already existing one.

You can see a month's worth of comments and messages with Twist's free tier, while the Limitless tier ($6 per user per month) allows you unlimited access, members, integrations, and visitors.

Flock

Flock is a chat program with channels. For simple organizing and uncluttered project planning, you can divide interactions into several channels. Flock is a wonderful option for companies looking to improve communication with employees while maintaining employee openness.

For teams of up to 20 people, Flock is free. A Pro edition with greater features costs $4.50 per user per month.

Discord

Free voice chat software for businesses is called Discord. Workers can use Discord to converse verbally in chat rooms, forums, and threads rather than via typing. You can easily communicate with your team thanks to its always-on voice channels. It has typical chat windows for straightforward communication.

WebEx

Cisco's complete chat solution for small organizations is called Webex (formerly known as Webex Teams). It offers a chat feature, meeting software, a collaborative whiteboard tool, and a planned calendar app. The whiteboard program is great for collaborative creative work, and the chat app can employ graphics dynamically.

Depending on a business's demands, Webex cost ranges from free to $25 per user each month.

Zoho Cliq

Similar functionality is offered by Zoho Cliq, although it has a distinct user interface. With Zoho Cliq, you are not constrained to just one conversation at a time but can open and view multiple windows and rooms at once. This may enable more efficient communication between several teams.

Limited functionality is available in the free version of Zoho Cliq, and unlimited features are available at $2.70 per user per month for a maximum of 500 users.

Ryver

Ryver combines task management with simple chat features. Ryver enables unlimited conversation searching so you may easily review previous messages rather than losing ideas to chat channels. The business claims that by serving as a substitute for both Slack and Trello, it is "two apps in one."

For 12 users, Ryver pricing starts at $69 per month.

Teams.cc by 500apps

Teams.cc is the ideal option for you if you're seeking the best team communication app for small businesses that is efficient and robust. Teams.cc, built by 500apps, can be used for personal communication as well as team communication and task management because it is completely free. This program has a very user-friendly layout with clear icons and functionality. Additionally, it allows emoticons, attachments, app integrations, high-quality audio and video calls, and much more. To effortlessly communicate with many individuals, you may also build private and public channels.

This software is part of 500apps' All-in-One Infinity Suite, which includes 50+ apps to improve every aspect of your company's operations. Up to 10 users can use it for free, and after that, the complete suite costs just $14.99.Teams.cc is our top pick for free communication apps that you absolutely must check out because of these capabilities and many more.

Conclusion

Minor misconceptions sometimes lead to more serious issues inside a firm. Even while they can provide clarification, phone conversations, and emails can take too much time for brief updates. You have a platform for a quick but informed conversation with chat apps. By doing so, you maintain everyone's interest in the business and communication with the entire team. With a smart and agile communication app like Teams.cc, you can help your team thrive like never before and allow your business to grow.